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Max Bupa Health Insurance Company is headquartered at New Delhi and is a joint venture where the participating firms are Max India Ltd., and Bupa Finance Plc, which is a UK-based company that specializes in healthcare services.
Bupa operates in more than 100 countries of the world, has more than 29 million customers, and has been founded six decades ago. Max India (a group with estimated value of Rs 8562 crores) operates several renowned hospitals in India and also is known for clinical research and consumer friendly life insurance.
Max Bupa has around 29 major offices that are located in India’s major cities, while it also has thousands of small customer interaction points, intermediaries, agents, and brokers for policy sale and claims reimbursement purposes.
The company has an efficient, optimized and modern online web portal where customers can buy and renew their health policies and can also make claims when the situation arises.
Bupa is the recipient of the “Best UK Health insurance company of the year award” for the year 2009, and many other awards in different countries. Max has received the CIO technology implementation award, the Business Excellence Award (awarded by CII-Exim Bank) and the Super Brand Award (the year 2008), among other awards.
The Max Bupa Health Insurance policies are tailor-made in order to suit the needs and budget of different kinds of customers. The Max Bupa, health insurance brochure, includes policies for individuals, couples, nuclear families and the extended families. Below are more details that relate to the Max Bupa’s segment specific health insurance plans.
The Max Bupa “Individual” health insurance plans include
The plan covers 20 critical illnesses including cancer, coma, major burns, speech loss, stroke, heart attack, deafness, permanent paralysis and muscular dystrophy among others.
Max Bupa has three different plans of the couples and families. These include:
The policy covers both the couples against 18 different grave and critical illnesses, at an affordable cost. The policy is basically the “family” version of the individual critical policy.
The Max Bupa, health insurance policy, covers both the spouses and up to 4 children and has a sum insured amount that can be up to 12.5 lakhs. The highlights of the policy include
Among this category, Max Bupa offers the Heart Beat., Criticare, and the Health Companion health care insurance plans that are designed for the nuclear families, or the families that include only the couple and their children.
The Max Bupa Extended family health insurance plans cover up to 19 members of a single family. All insured family members have their own, and individual insurance sums ensured. There is also a floating sum that gets available to the family member who needs it (i.e. accessible to all).
You can get the cashless treatment facility at thousands of Max Bupa network hospitals. Alternatively, you can also file claims online or can approach the agents or the offices of the company. Max Bupa health insurance claim form is available online and at the company offices, while the agents and intermediaries of the company can also provide it.
Max Bupa has its own treatment facilities, and there are also many other hospitals that lie under the cashless network of the company (Max Bupa health insurance list of hospitals is available online). The company has millions of customers in India and abroad (when you consider the customer base of Bupa. It has a flawless claim reimbursement process, 24*7 support for all its customers, and is known for providing exceptional services (including the door step services).