provides for emergencies that may arise during the trip.
Unlike other insurance policies, the procedure to file a Claim under a Travel Insurance Policy depends on the nature of protection/ Reimbursement being sought. Certain documents will have to be submitted and certain formalities will have to be completed before the travel insurance company can approve your claim. The specific formalities and documents required for the claim will depend on the Risk covered by the policy.
Identify the nature of the contingency or emergency before filing the insurance claims. Determine why you are filing a claim and find out whether the same is covered under your travel insurance policy. If your policy does not cover delay of baggage or any other risk, then it is obvious that you cannot file insurance claims for these losses.
Many persons file insurance claims without going through the policy fine print. Most travel insurance policies offer cashless cover only for Hospitalization during the trip. Cashless claims are allowed for OPD only where cost of treatment exceeds a minimum limit. Ignoring these terms and filing a cashless claim for OPD treatment will result in complications in your insurance claims.
Once you have understood the finer nuances of the nature of Coverage offered by the travel insurance policy, it is time to go through the list of documents that need to be submitted when filing the claim. All claims, irrespective of its nature, require certain details like:
The fact that this information is required means that you should have the travel insurance policy document in your hand at all times. What if the policy is lost along with the baggage? Well, scan the policy and upload it to your email account or an online backup service. You can always access the document details even if you do not have the document in your hand.
Insurance claims caused by accidents must be accompanied with date, time and place of accident along with a copy of the report filed with the authorities. A hospitalization claim must be filed along with the medical report and the bill indicating cost of the treatment. Loss of baggage must include proof that the luggage was checked in with the airport or must include a complaint filed with the authorities about loss or theft of the baggage. The documentation requirements may differ and you would do well to go through the details provided by your travel insurance company.